Policies
Deposit and Cancellation Policies
The Village at Wild Dunes (TVWD) Studios and Suites and Wild Dunes Homes and Condos Deposit: 50% of the value of the entire stay is due at the time of booking. The remaining 50% is due 30 days prior to arrival and will automatically be charged to your credit card. A credit card authorization will be required for each stay upon check-in. The authorization amount will equal the remaining value of the stay plus $90 per night for incidentals and the authorization will be released within 5-7 business days of departure once the balance is paid in full. Any debit card authorization will result in the withholding of funds from the account for the aforementioned 5-7 business days.
Interest on TVWD Studios and Suites and Wild Dunes Homes and Condos Deposits: All deposits are placed in an interest bearing account. While you have a right to ownership of the interest, pursuant to this agreement, you relinquish that right to Wild Dunes Resort, which will receive any interest which may accrue. A credit card authorization will be required for each stay upon check-in. The authorization amount will equal the remaining value of the stay plus $90 per night for incidentals and the authorization will be released within 5-7 business days of departure once the balance is paid in full. Any debit card authorization will result in the withholding of funds from the account for the aforementioned 5-7 business days.
Boardwalk Inn and TVWD Guest Room Deposit: Room charge for one night's stay is required at the time of booking. A credit card authorization will be required for each stay upon check-in. The authorization amount will equal the remaining value of the stay plus $90 per night for incidentals and the authorization will be released within 5-7 business days of departure once the balance is paid in full. Any debit card authorization will result in the withholding of funds from the account for the aforementioned 5-7 business days.
Extended Stay Deposit: All extended stay reservations are required to pay one full month room charges at the time of booking. A credit card authorization will be required for each stay upon check-in. The authorization amount will equal the remaining value of the stay plus $90 per night for incidentals and the authorization will be released within 5-7 business days of departure once the balance is paid in full. Any debit card authorization will result in the withholding of funds from the account for the aforementioned 5-7 business days.
The Village at Wild Dunes Studios and Suites and Wild Dunes Homes and Condos Cancellation: Cancellations made less than 45 days prior to arrival will result in forfeiture of the deposit amount. Deposits for reservations cancelled more than 45 days in advance of arrival will be refunded less a $50 handling fee.
Boardwalk Inn and TVWD Guest Room Cancellation: Cancellation made less than 7 days prior to arrival will result in forfeiture of one night's room charge.
Extended Stay Cancellation: Cancellations made less than 45 days prior to arrival will result in forfeiture of the deposit amount. Deposits for reservations cancelled more than 45 days in advance of arrival will be refunded less a $50 handling fee.
Resort Services Fee: There is a resort services fee of 9% added to each accommodation rate (subject to change). Wild Dunes Resort is pleased to offer guests a number of services inclusive in the Resort Service Fee:
- Wi-Fi hot spots in the heart of the Resort
- Intra-Resort transportation
- Guest self-parking in the heart of the Resort (based on availability)
- Valet parking at the Village Circle and Boardwalk Inn
- Access to the Business Center 24 hours a day
- Beautification of Resort grounds and the greater Wild Dunes community
- Resort Security services 24 hours a day
Rate Information: All rates are subject to availability and may change without notice. Rates do not include taxes/fees: Sales and Accommodations taxes 12.5%, Resort Services Fee 9% (listed above, subject to change). Also complimentary on-Resort transportation and business center access, preferred tee times and complimentary access to Grand Pavilion and Swim Center. Meeting and conference group attendees are also charged the group amenity fee.
Check-In Time: After 4 p.m. Boardwalk Inn guests check in at the Inn's front desk. The Village at Wild Dunes and Homes and Condos guests check in at The Village at Wild Dunes.
Check-Out Time: By 10 a.m. in Homes and Condos. By 11 a.m. in the Boardwalk Inn and The Village at Wild Dunes.
Date Changes: Change in arrival or departure date is considered a cancellation of those dates.
Supplies in TVWD Studios and Suites and Wild Dunes Homes and Condos: Towels, linens, fully equipped kitchen. Starter supply of toilet tissue, bath soap, liquid dish soap, paper towels and dish washing detergent.
The Boardwalk Inn and Village at Wild Dunes Housekeeping Information: All guest rooms and suites in the Boardwalk Inn and Village at Wild Dunes receive daily housekeeping services.
Wild Dunes Home and Condo Housekeeping Information: Stays under seven nights receive a departure clean only. Stays of seven nights or more receive a complimentary mid-week cleaning, including trash and towel service (except the Boardwalk Inn and The Village at Wild Dunes which receive daily housekeeping service regardless of length of stay). Rate includes Arrival/Departure Housekeeping. Housekeeping services in addition to those already provided are available upon request for an additional fee.
Pets: Sorry, no pets are allowed.
Outdoor Grilling: Outdoor grilling in rental units is strictly prohibited by local fire codes.
Vehicles: Motor homes, boat trailers, personal watercraft, motorcycles and other two wheeled motorized vehicles are prohibited within the gates of Wild Dunes. Wild Dunes Resort makes no provision for parking/storage of such vehicles.
City of Isle of Palms Ordinances: Isle of Palms noise ordinance requires that "quiet time" is in effect Sunday through Thursday from 10pm-10am and Friday and Saturday from 11pm-10am and includes noise restrictions on stereos, televisions and any other noise. Alcoholic beverages are not permitted on the beach and public streets. Beach fires and fireworks are prohibited due to fire hazards. Beach chairs, umbrellas and tents left unattended on the beach after sunset may be disposed of by the City. For safety, guests are asked to refill any beach holes they may dig.
For reservations call 888.778.1876 or book online!
